In many instances, the ability to collect data electronically depends on the access to the tools and technology, including Internet access, to engage the community in the collection of data. Equitable access to the Internet has multiple benefits beyond building the technological infrastructure to inform policymaking. For example, early studies have demonstrated that there is a relationship between broadband access, health and equity.See footnote 1 By investing in digital infrastructure, cities will contribute to building essential services that can foster economic development, job creation, and an overall better quality of life.
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(Source: Seattle Information Technology) |
The ability to manage climate risk requires data and knowledge to inform both communities and policymakers. Community access to information must occur before, during, and after a sudden climate hazard. Unfortunately, many of the residents most likely to be overlooked in traditional planning processes and most likely to be impacted by climate-related hazards are also most likely lacking digital access. Low-income communities are often unlikely to make the investment in the devices or Internet subscription services that would provide internet access or lack the training to fully engage those tools.See footnote 2 Ensuring equitable digital access can bridge a gap between low-income, immigrant, and senior residents and policymakers while connecting residents to economic opportunity.
The City of Seattle is actively engaged in a multi-year study and assessment to ensure that all residents have access to equal, affordable, and competitive broadband Internet services while developing innovative business models to fund the initiative.See footnote 3 The Digital Seattle Program identified four key strategies to ensure that every resident has the necessary technologies and skills to participate in digital communications. These include programs that address: (1) skills and training; (2) connectivity through affordable Internet access; (3) resident access to devices including laptops; and (4) application (app) and Online Services.See footnote 4 The program has been effective in reaching hundreds of community-based organizations and low-income residents with free or discounted Internet access and training at public libraries, parks and recreation centers, and senior centers. Seattle collaborated with a user group to assess the city’s website to ensure that online tools were easy to navigate and included voice-activated online services.See footnote 5 Seattle also provided individuals and community organizations with laptops, tablets, and computers to ensure that residents had the equipment for training. Executing the program has been the product of collaboration across multiple agencies including the city’s departments of Economic Development, Information Technology, and Immigrant and Refugee Affairs among other departments.See footnote 6 The city also partnered with private Internet service providers to assist with providing free or discounted subscriptions. Under these programs, Seattle’s overall Internet access penetration is now at 95% up 10 points from 2013 with internet access by phone up from 58% in 2013 to 93% in 2018.See footnote 7 Together the tools and programs offered under the Digital Access Program have helped residents overcome key barriers to digital access and increased access to tools for economic opportunity essential to thriving communities.
Funding and financing improved broadband access is an obstacle in low-income communities. Despite the role of federal, state, and local governments in regulating aspects of broadband performance, private companies are the primary owners and operators of broadband infrastructure and ultimately choose the locations for investments and services. Low-income residents are less able to pay for subscription services compared to wealthier residents. As a result, businesses may overlook low-income communities after concluding that risking the capital to build infrastructure in these areas is unlikely to provide a sufficient return on investment. Although the federal government has provided some grants through 50 federal broadband programs, like the HUD ConnectHome Program and the Healthcare Connect Fund administered by the Federal Communication Commission (FCC), that make broadband build-out and service costs more affordable, overcoming the cost barrier to low-income communities remains a challenge.See footnote 8
Cities are developing a number of innovative and tiered approaches to funding the build-out of broadband to increase access to residents. In 2019, Governor Jay Inslee of Washington signed a bill that established the state’s Broadband Office with the goal of providing broadband access to all residents of the state by 2024.See footnote 9 With an initial budget of $21 million, the office plans to attract funding through a combination of federal grants and loans to ensure that all residents have reliable Internet access. State-led programs with direct access to federal programs may provide a first tier of funding but cities, like Seattle, have developed a variety of public-private partnerships leasing arrangements and other collaborations to pool funding to finance broadband investment.
There are several key public-private partnership (PPP) investment structures that have aided local governments to fund broadband access that include:
Each of these approaches provides municipalities with the opportunity to benefit from the expertise and technical knowledge of private interests while providing essential services and ensuring digital access to all residents.
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Endnotes:
1. Aie Tomer, et al., Digital Prosperity: How Broadband Can Delivery Health and Equity to All Communities, Metropolitan Policy Program at Brookings (February 2020), View Source. | Back to contentBack to content
3. For more information about the Improving Broadband Internet Access in Seattle, see, Saad Bashir, Improving Broadband Internet Access in Seattle, Seattle Information Technology, View Source (last visited July 24, 2020). | Back to contentBack to content
4. Saad Bashir, Digital Equity Progress Report, Seattle Information Technology (November 20, 2019), View Source. | Back to contentBack to content
6. Digital Equity in Seattle: 2018 Annual Report, Seattle Information Technology (February 2019), View Source. | Back to contentBack to content
7. SCC Insight, Seattle Internet Access STudy: Nearly Universal Access But More Should be Paying Less, Capitol Hill Seattle Blog (March 24, 2019), View Source. | Back to contentBack to content
8. For more information about online database for the United States Department of Commerce, see, Anne Geigle, NTIA Releases Comprehensive Guide to Federal Broadband Funding, National Telecommunications and Information Administration (June 3, 2019), View Source. | Back to contentBack to content
9. Monica Nickelsburg, Washington Will Create a Statewide Broadband Office to Expand Internet Access, GeekWire (May 14, 2019), View Source | Back to contentBack to content
10. See, Fiber Cities, Google Fiber, View Source (last visited July 24, 2020). | Back to contentBack to content
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